RETURN/EXCHANGE POLICY

TVL TORONTO VAPE LIFE RETURN/EXCHANGE POLICY

We insure the products we sell are of the highest quality. In the rare event your device has an issue, TVL will exchange defective items purchased within 7 days with the exception of the items listed below.

This warranty/return policy does not cover e-liquids, cartridges, cartomizers, or atomizers. Atomizers and cartomizers have a dead on arrival (DOA) warranty, if they do not work out of the box we will replace them free of charge if you notify us within 2 days of receiving the shipment. All purchases of e-liquids, drip tips, and cartridges are final; we cannot accept returns or exchanges for these items due to health concerns.